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tompe · 10-22-2008, 09:31 AM

I read the EU rules for lack of conformity and according to these rules the shop should pay the costs like postage cost. Have anybody managed to get Bookeen to pay postage cost? I got the RMA email from them telling me to send the unit to them and saying I could choose how I sent it but no mentuion that they will pay the postage cost.

10-22-2008, 09:31 AM	#1
tompe Grand Sorcerer Posts: 7,452 Karma: 7185064 Join Date: Oct 2007 Location: Linköpng, Sweden Device: Kindle Voyage, Nexus 5, Kindle PW	Postage cost for service I read the EU rules for lack of conformity and according to these rules the shop should pay the costs like postage cost. Have anybody managed to get Bookeen to pay postage cost? I got the RMA email from them telling me to send the unit to them and saying I could choose how I sent it but no mentuion that they will pay the postage cost.