[AskzYDre]

Thanks Thane1 and icallaci. Question on the automatic sync - if you have wifi disabled, does the automatic sync override that to do its daily work? I'm pretty sure I have had that automatic sync disabled most of the time I have been testing and troubleshooting with them. I have since done a factory reset back to firmware 2.1 to see what happens. Wish that someone in authority from Kobo would reply to this. It is kind of frustrating to get different answers depending on when you contact them - first time they go to saying the device itself is defective and the second time they kind of admit it may be firmware but basically tell you to live with it. So yes, they are still saying that they have never heard of it - at least at Tier 1.

Here is what Tier 2 has said:
"We do not believe the latest firmware on the device is less battery efficient than previous versions and your overall battery time should be the same (regardless of the quick reduction to around 65%). To test this, please charge your device with a USB cable connected to a PC and use the device until you are prompted to charge it.

We have found that using wall chargers (and not connecting to a PC) to charge the device can cause the battery % remaining to become less accurate, although the overall usage time should stay the same.

As the battery meter is not hardwired to the battery then sometimes there may be some inaccuracies.

We do not believe that there is an issue with battery performance as a result of the latest update but acknowledge the accuracy of the 'remaining charge' that may not have been as apparent on older firmware versions. You can check if the battery is not affected by fully charging the device and using it until it is fully drained.

The latest firmware has features such as automatic syncing which can use more power. We have also found that charging a device using a wall outlet charger with give inaccurate readings of 'remaining charge', whilst he device will still charge.

We can pass your feedback to our development team and whilst we understand it is an inconvenience that the readings are not as accurate as they have been previously, we hope that your reading is not interrupted."