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Old 01-24-2014, 01:06 PM   #23473
poohbear_nc
Bah! Humbug!
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Join Date: Feb 2009
Location: Durham, NC
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This must be my week for completely idiotic encounters!

My phone rings and one of my least favorite co-workers asks "What's our Fed-Ex account number?"
Me: "We don't have a Fed-Ex account. We just phone for pick-ups when needed."
Co-worker: "I have a lady on line 6 at Fed-Ex. She says we do have an account but can only release the number to someone in authority."

[At this point I should have known better - this co-worker is infamous for needlessly complicating others' lives with unnecessary details, requests, explanations, etc.]

So I unwisely pick up the phone and speak to the lady at Fed-Ex:
Lady: "I'm showing in my records that your company does have an account with us."
Me: "I'm showing in my records that we haven't written a check to you in over 10 years."
Lady: "Yes, it's not an active account - there's no credit card associated with it. But you do have an account number."
Me: "Which is?"
Lady: "I can't tell you. There is a person of importance whose name is associated with your account. I can only release the number to that person."
Me: "What is the name?"
Lady: "I can't tell you. They have to call us to request the release of your account number."
Me: "How am I supposed to ask this person to call you if you won't tell me who it is?"
Lady: "You'll just have to ask around your company and find out who is associated with your account in our records."

At this point I hung up the phone.
[Disclaimer: This was a real conversation. She seriously expected me to spend my day asking everyone here one by one if they were the contact listed on our corporate Fed-Ex account.]

So, I phoned the wacko co-worker to tell him we couldn't get our account number.
Co-worker: "That's OK - I didn't really need it to schedule a pick up anyway. I was just curious."

I really wanted to smash his smiling face in at that moment.

And the day isn't over ..... yet ....
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