Quote:
Originally Posted by poohbear_nc
Scenario: my day at work with widespread internet outages with Time Warner Business Class ....
It seems I broke the interwebs ....  and am expected to:
1. explain to everyone just what happened last night to cause the outage
2. know how to fix it, or, failing that
3. stay on the phone support line for hours b/c no one at TWC is answering their calls
4. fix the internet
5. figure out how my boss can read his email and surf YouTube without an internet connection
6. make it work now!
7. fix the internet
Get the picture? If you look at the current TWC outage map you'll see that ....... I'm going to have a longer day tomorrow ... 
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I am astonished that you still work there pooh. Seems to be above and beyond the call of duty to me.