Thread: Touch Used kobo won't activate via desktop app, should I sideload newer firmware somehow?
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Old 01-23-2014, 02:54 PM   #2
PeterT
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Posts: 13,540
Karma: 78910202
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
Does the device show up in Windows or the Mac as a removal disk? If not. that IS the first problem. Kobo Desktop only shows the device IF it recognizes it as a removable drive.

Have you tried a factory reset through the menus?
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