Thread: Book with no EPUB download option
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Old 01-22-2014, 07:28 PM   #63
Rev. Bob
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Quote:
Originally Posted by DNSB View Post
Out of a perhaps morbid curiosity, who do you feel should be making the decisions at Kobo? Hold a poll? To me, it's their company and their decisions to make. Whether I agree with even a majority of those decisions? Now that is my choice to make.
Out of perhaps a similarly morbid curiosity, do you feel that food companies should be able to make the decision of whether or not to list the ingredients of their products?

Quote:
Originally Posted by DNSB
Do you complain to Catto Creations? Or do you complain to Kobo?
Catto created and formatted the book, so they bear the responsibility for making sure they're distributing a usable format.

Quote:
Originally Posted by DNSB
I would prefer if they gave more information on their site when purchasing a book about the ebook format, DRM, etc. but not that big a deal for me.
Meanwhile, I consider proper labeling a Very Big Deal. Customers have a fundamental right to know what they're buying, and companies do not have a right to conceal that information from them.

As a company, Kobo acts in two roles: a bookseller and an ereader manufacturer. The very first claim on their "about the company" page is a dedication to reader choice:

Quote:
Open Platform

Kobo believes people should be able to read on their terms. Our open platform, which supports the most popular formats including EPUB and PDF, allows readers to buy and read digital content from a variety of sources.
(Red emphasis mine.) Read that first sentence, and tell me how "we're not going to tell you what format you're buying or if you can download it before you buy it" aligns with that stated value.

Their Customer Care department actually tried to tell me that these weren't even EPUBs at all, and that's why there was no download button...
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