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Old 10-21-2008, 07:01 PM   #13
k2r
Zealot
k2r doesn't litterk2r doesn't litter
 
Posts: 124
Karma: 177
Join Date: Jul 2006
Location: Bochum, Germany
Device: MP2K, iLiad
iLiad is back

sortof.
The official statement is that my iLiad was beyond repair so they sent me a new device. Thank you iRex.

When I sent my iLiad back to iRex for the battery and case upgrade it was working, just the buttons looked a bit worn off. The screen had to be exchanged half a year ago, so it was in quite a good condition.
Whatever happened to the device in the period of time between now and then may be one of the many reasons that made iRex change support companies.

However, I'm fine with the solution and if I read a dozen or so stories of good customer support from now on I may consider buying the newer, bigger device.

Now of course the developer site is down, so I cannot request the shell package, but I guess it will not take four months :-)

#!chris
k2r is offline   Reply With Quote