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Old 10-21-2008, 07:15 AM   #32
pdurrant
The Grand Mouse 高貴的老鼠
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Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
Hi Jessica,

I did get an email from you, which said that my problem was because of my UK credit card. I see that my order is now cancelled, and presumably refunded.

However, I don't think my CC has any bearing on the issue of downloading Mobipocket books from CyberRead without Windows Mobipocket Reader.

I did download the eBook before the order was cancelled, but it was in that odd "DRMed but not PID linked" format that requires Mobipocket Reader Desktop to convert to the normal DRMed format. When copied to my CyBook I get this error message:

"Wrong PID.

Please install the latest Mobipocket Reader Desktop fro automated synchronization.

You can also simply add this PID:
X12QIL1M3D
to your online account and download this book again."

It seems to me that until CyberRead adds a method for users to enter PIDs manually, it won't be usable by non-Windows people who like Mobipocket format.

regards,

Paul



Quote:
Originally Posted by jessica View Post
Hey guys,

This is Jessica from CyberRead Support. I'm loving the conversations going on here.

A few notes...

PDurrant:
"I've mostly read Mobipocket ebooks since starting to buy ebooks several years ago. I can't read your Mobipocket offerings."

Is this because all the other instances allowed you to input your PID on the site? You sound like an experienced user but have you tried skipping the mobipocket part? When you download the book from CyberRead, save to your desktop, then drag and drop into the Cybook.

I own a Cybook also but I work off a PC so I'm not speaking from experience here

Last edited by pdurrant; 10-21-2008 at 11:34 AM.
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