Quote:
Originally Posted by DrAtomic
Got a response (prompt enough and nice enough, good experience thus far into the process) stating it has been escalated to the Device and Apps department.
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Thanks for submitting the problem to Kobo, and good to see such a response.
Then maybe I just had bad luck with their service
The only response that I got for my pretty detailed report was something along the line of "please make sure that the wifi is on" and after a second mail a "submit the problem to you ISP because we are not responsible if it only affects fritzboxes"