Quote:
Originally Posted by TechniSol
Incidently, by way of explanation, I meant no ill will toward Kobo. But, if they claim no knowledge of a transaction, and Paypal has billed or transferred money then Paypal would be the logical entity to raise an issue with -in the event of a transaction that processed on their end, but didn't get transmitted to the vendor.
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I did raise it with PayPal first as initially it was a Pending transaction. They assured me it would only be processed by Kobo when they Completed the transaction, if they had the transaction. PayPal told me they would get the transaction voided but before they did that Kobo debited me. Which is why they had to refund me.
So it seems the PayPal transactions are completely separate at Kobo's end to the actual book purchase.