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Thank you. I've had an email overnight saying they will refund me. I've bought a few books from them before but this is the first time I've used PayPal, I had a balance I wanted to use as normally I use a credit card, so I'm not sure I'd trust using PayPal again as it seems like their system crashed after payment was authorised,
I've found the whole process quite a hassle tbh as I've spent at nearly an hour on two chat sessions and had to provide three attachments. I'm a bit bemused by them even with a PayPal transaction number they still can't find the order, so the accounting is definately out somewhere.
All I wanted was the book. It was bought with a one use code so I can't rebought at that price, oh well, it's only 49p cheaper on Amazon, and I have Kindle as well as a Kobo. Guess Amazon gets my order this time.
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