Quote:
Originally Posted by pilotbob
Ok... what if the picture tube cracked. It wasn't there initially? How can you prove you didn't hit it with a frying pan? How can the manufacturer prove you did?
|
Obviously for some thing like that you can show things since you have empirical data about tube cracking. But you prove things like you always do by presenting evidence. If you suspect a frying pan induced cracking you look for witnesses and so on.
The problem was that something broke because it was faulty from the beginning but shops tried to weasel out from their responsibility and customers that did not know how to argume with them and did not know things about electronics suffered. Therefore we got this statement from the justice department and the shops started to sell insurences and they also gave a warranty (that is stronger) for one year which eliminated a lot of the problems. Then the EU laws was changed to this 6 months/3 year thing instead. And since most problem occur inside 6 months I assume that it is not a big problem with shops not being honest about their responsibility.