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I always have more success setting up the wifi by trying to connect to the
kobo browser, and entering my connection info at that point. Not through the normal (and logical way) of going into settings, etc. I'm not sure why, but a) it connects better and b) it actually remembers the info properly and connects with no issues afterwards. when i set up the wifi info using the settings menu, it doesn't work and when it does, it doesn't remember it properly. This was the case on 2 different kobos, setting up on multiple occasions.
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