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ClareK · 01-12-2014, 05:53 PM

This may not be the right forum, but I couldn't work out where else to ask for help.

For the past couple of weeks, whenever I try to open an ADE protected book in Adobe Digital Editions, the splash window appears, then it freezes. When I open "Task Manager", only the splash window is listed, but after I have removed the window apparently ADE is still open in the background, although it does not show up in Task Manager, and I am unable to uninstall it.

Twice now I have restarted the computer, and uninstalled and reinstalled ADE. In each case I have successfully opened one book with it, then it has frozen again.

Can anyone please help me?! I am using a Laser ereader, and I had been using Adobe Digital Editions for about two years without any problems.

01-12-2014, 05:53 PM	#1
ClareK Connoisseur Posts: 76 Karma: 175816 Join Date: Apr 2012 Device: Laser	Adobe Digital Editions freezes This may not be the right forum, but I couldn't work out where else to ask for help. For the past couple of weeks, whenever I try to open an ADE protected book in Adobe Digital Editions, the splash window appears, then it freezes. When I open "Task Manager", only the splash window is listed, but after I have removed the window apparently ADE is still open in the background, although it does not show up in Task Manager, and I am unable to uninstall it. Twice now I have restarted the computer, and uninstalled and reinstalled ADE. In each case I have successfully opened one book with it, then it has frozen again. Can anyone please help me?! I am using a Laser ereader, and I had been using Adobe Digital Editions for about two years without any problems.