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Thalinor, with an attitude like yours and that sort of language, I would 100% support Kobo if they decided to ignore everything you say. The techs at Kobo have no control over what gets released; they're told what to do an they can choose between doing it or finding another employer. In today's job market, I know what I'd choose.
If you want to make your opinions known, you have that right, but you MUST be respectful if you expect anyone to give you any consideration. You have the right to express your opinion, but as far as I'm concerned you have no right to be degrading or cruel while doing so.
If this makes you decide not to buy another Kobo product, then I wish you the best of luck with your (far less open) Sony or Kindle or whatever other ereader product you choose. If you are interested in actually doing something more than needlessly degrading people, you should POLITELY contact Kobo via postal mail and calmly and politely outline your issues and your reasoning.
And, like PeterT said, perhaps you should make sure your facts are correct before you start calling people frankly quite horrible and obviously inaccurate names.
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