Another persistent error that myself and family members have experienced on Kobo for iOS:
We download a free sample of a book through the app, enjoy it, and head to the website to purchase the full version. However, the book does not update to the full version on the iOS app, even if you force-quit and restart it. Instead, getting the full book into your library requires following this ridiculously convoluted ritual (courtesy of Kobo tech support):
Quote:
In order to re-add the eBook to your library, you would be required to bookmark it, then sync your library. The steps to bookmark the book are listed below:
1. Delete the book from your device.
2. Using a Web browser, visit the Kobo website (www.kobobooks.com).
3. Sign in to your Kobo account using your username and password
4. Click My Library.
5. Click Purchased.
6. Find the book and click the checkbox beside it.
7. Click Bookmark.
8. Say yes to the question about bookmarking page 1.
9. Sync your eReader or Kobo app.
|
Another reason why I just don't use the app anymore and try to tell others to avoid it as well. I'd strongly suggest your development team make seamless synchronizing a priority for future updates.