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Old 01-10-2014, 06:58 PM   #13
pidgeon92
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Posts: 3,144
Karma: 8426142
Join Date: Jun 2008
Location: Chicago, IL
Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD
I am pleased to announce the return of my Nexus. When I did an online chat with an agent there earlier this week, trying to determine the repair status, he told me that they had to replace the motherboard. They also noted that I should not let the battery completely discharge (I'm not sure I did, all I know is that it wouldn't turn on).

I thought they might include this information in the box with the return, but no. If I hadn't chatted with the agent, I wouldn't know what they did to the device.

It just arrived a few minutes ago, having been driven around the greater Chicago metro area for several days on multiple FedEx trucks, always being listed as "out for delivery," and then ultimately going back to the sort facility for an overnight slumber party. It is fully charged and appears to be working normally. Fingers crossed that it stays that way.
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