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Old 01-09-2014, 12:45 AM   #3
meeera
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Posts: 5,834
Karma: 68407974
Join Date: Dec 2011
Location: Australia
Device: Kobo Libra 2, iPadMini4, iPad4, MBP; support other Kobo/Kindles
Quote:
Originally Posted by ktkat1949 View Post
I just got an Aura HD and I HATE IT! I cannot connect with the internet so the device is useless. I waited for an hour on the help desk with no response. I emailed them two
days ago and just now got a response telling me to do what have already done twice ie factory reset. Anybody got any ideas before I return the damn thing and get a Kindle?
What Rev Bob said. And if you want support from Kobo, I strongly suggest you use phone or live chat, not frontline email.

Last edited by meeera; 01-09-2014 at 07:18 AM.
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