Quote:
Originally Posted by ktkat1949
I just got an Aura HD and I HATE IT! I cannot connect with the internet so the device is useless. I waited for an hour on the help desk with no response. I emailed them two
days ago and just now got a response telling me to do what have already done twice ie factory reset. Anybody got any ideas before I return the damn thing and get a Kindle?
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What Rev Bob said.

And if you want support from Kobo, I strongly suggest you use phone or live chat, not frontline email.