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Amazon did replace a Kindle for me a couple of months out-of-warranty for a mechanical problem -- a really minor one, actually -- a page turn button was getting soggy. It still worked fine, but once those micro-switches stop "clicking" failure is often not far off. Amazon sent me a replacement the day following my call. Actually, don't call them. Use Kindle customer service, and have them call you. They call you immediately. On your account page, go to Kindle Help Home, etc.
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