[Altivo]

>There is something strange going on.

I have to agree with you there.

>1.9.11 on the WiFi has been around for a couple of months. The first
>report I had was in mid November because calibre was no longer
>recognising the updated device. At the time Kobo said they had been
>rolling it out for a few weeks. The build date was shown as 28/10/2013.

When I look at the settings in the Wifi now, the only date associated with the version I got appears to be June 1, 2013. I don't usually use Calibre with the Kobo, but I can check to see whether it still recognizes the device, and will let you know tomorrow.

>Apart from the calibre issue, I don't remember seeing any problems. Any
>font problems are among the first to be raised. Margins are also a popular
>discussion point, but, have you checked the settings for these? Kobo has
>changed the range in recent firmware, so you might need to adjust this.

I have no idea how to adjust the margins, and the documentation provided certainly doesn't offer a clue. As for fonts, I mentioned them because of the issue with Italics and the inability to display the em dash in text.

>The chapter titles are interesting. Where are you seeing these? At the
>beginning of the chapter? In the footer or in the TOC? I can think of
>reasons for the change with the latter two, but not the first. Of course the
>simplest is that you have updated the copy of the book at some time and
>it is only now been reprocessed to pick up the changes to the TOC. Was
>the book sideloaded using calibre and the extended driver?

The chapter titles to which I refer appear in the text, at the beginning of each chapter. They are not headers or footers. They scroll off the page as you move on. No, the copy of the book has not been updated or altered in any way. I copied it directly from the SD chip that was in the external socket and is no longer being recognized by the device. I copied the file from the SD chip directly into the internal memory of the Kobo Wifi via USB, which then recognized the book again but presents it with different formatting and the issues I mentioned, such as the Italics and the em dash character being changed to a question mark. The file is still the same. The same file, copied to the other Kobo that was not upgraded, still looks the way it did before, with numerals in the chapter headings, etc. and the em dash displayed properly.

>At the moment, I suspect an incomplete upgrade. As there is a download
>link for 1.9.11 in the firmware link thread, I would download that an apply
>it manually. That generally solves this problem. Alternatively, do a factory
>reset so that the firmware can be installed over that.

I can try that tomorrow, once I find the download link you mention. The device did report that the upgrade was successful, and then announced that it would reboot, which it did. After the reboot, the external SD chip and its contents were all gone from the display and no longer accessible, though the actual files are still there and can be seen by moving the SD chip to another device or a computer with an SD socket..

>If you want to revert to the older firmware, you can take a copy of the
>internal SD card from the non-upgraded WiFi. Then apply this to the SD
>card in your WiFi. I would recommend getting another card and using that
>just in case things don't work. The instructions for doing this for the newer
>devices should work for the WiFi.

I'm not sure I understand this. Are you saying that the internal memory of the device is actually an SD chip as well, as is the case in most smart phones? I have no idea how to even get the Kobo case open.

>Last thought: The upgrade was done via the Kobo desktop application. Was
>this also upgraded?

The Kobo Desktop application was not involved. I do not use it. I rarely connect the Kobo wifi using the wifi port, but I did so on Saturday for the first time in many months, perhaps over a year. It immediately insisted that I allow it to install a "critical update" which it then downloaded by wifi and this is the mess that ensued.

The only reason I would revert to the older software is to get back my access to the external SD socket, since I have nearly 200 books stored that way. I normally side-load my books by copying them to the SD chip in that external socket. I don't use Calibre or the Kobo Desktop, and I generally avoid Adobe Digital Editions by reading only materials that have no DRM applied.