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But wait!
Here is another post from the same discussion thread. Seems to say the opposite from the first....note he specifies the 'very same issue', so I"m thinking its about customer carelesness. Personally, I don't think Amazon owes me anything if I drop or allow it to get in harms way...defects are another matter.
Last edited by the author 9 hours ago
L. Hum says:
Unlike everyone else I think that Amazon should be a little more generous. While I don't necessarily believe that Amazon should replace a Kindle that is not a manufacture's defect I do believe that all of us have purchased an expensive electronic device that most reasonable people expect over time can and will break down. When that happens I think there is some responsibilty of the manufacture to provide a repair service that can expect to charge a fair price for their service. If the product is such that it can never be repaired (cost of repairs almost always approximates or exceeds the cost of a new product) then I think the manufacture still has some responsibilty. Why not offer a nominal fee-less than $100?
Having said that, if I were you I would still take up Amazon on their offer. Previously, I have talked to the customer service about this very issue. As I understand it, the Kindle they would send back to you is not a refurbished Kindle but a brand new Kindle. You definitely can sell that Kindle on Ebay for $300 or more and you will only be out approximately $60. Also next time, buy you might want to buy an extended warranty with "Accidental Handling Insurance" offered by SquareTrade.com. (only sold within 30 days of the purchase of a brand new Kindle). Unfortunately Amazon does not have an option of purchasing an extended warranty through their company.
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