The problem with this approach is that it doesn't work for people with Mac or Linux computers (or old Windows computers), as Mobipocket Reader is only availabe for recent versions of Microsoft Windows.
Your FAQ
http://cyberread.custhelp.com/cgi-bi...hp?p_faqid=157
refers people to a mobipocket.com web page
http://www.mobipocket.com/forum/viewtopic.php?t=74
which suggests that people who can't use Mobipocket Reader should log on to their Mobipocket.com account and enter their PID - not a helpful suggestion for a CyberRead customer.
I've also copied this reply to your support email.
Quote:
Originally Posted by ClintBrauer
2.) We no longer require manual entry of the PID. Instead just install Mobipocket Reader and register your device...and the PID is handled from there.
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