MobileRead Forums - View Single Post

ClintBrauer · 10-18-2008, 11:43 AM

Hey guys, it's Clint Brauer from CyberRead.

To answer a few questions:

1.) I believe only our PDF ebooks work with the Sony Reader at this time. However, we are planning to add a full ePub library in the next few months. (which would work with the Reader, IPhone, etc.)

2.) We no longer require manual entry of the PID. Instead just install Mobipocket Reader and register your device...and the PID is handled from there. See this FAQ.

3.) Note we are completing an API integration between our ecommerce system and our CRM system. When it's done, you will soon be receiving emails post-purchase that instruct you exactly how to use your ebook. In the interim, my apologies for the hardship.

You can always write our support team. We respond normally within 24 hours. My whole mantra is take care of the customers you have before doing anything else.

Sure doesn't mean we are perfect...but we are getting better every day.

BTW, please do sign up for our email list. This 50% offer is just the beginning of some very aggressive offers we are going to make.

10-18-2008, 11:43 AM	#12
ClintBrauer Enthusiast Posts: 43 Karma: 240 Join Date: Oct 2008 Device: Readius	Hey guys, it's Clint Brauer from CyberRead. To answer a few questions: 1.) I believe only our PDF ebooks work with the Sony Reader at this time. However, we are planning to add a full ePub library in the next few months. (which would work with the Reader, IPhone, etc.) 2.) We no longer require manual entry of the PID. Instead just install Mobipocket Reader and register your device...and the PID is handled from there. See this FAQ. 3.) Note we are completing an API integration between our ecommerce system and our CRM system. When it's done, you will soon be receiving emails post-purchase that instruct you exactly how to use your ebook. In the interim, my apologies for the hardship. You can always write our support team. We respond normally within 24 hours. My whole mantra is take care of the customers you have before doing anything else. Sure doesn't mean we are perfect...but we are getting better every day. BTW, please do sign up for our email list. This 50% offer is just the beginning of some very aggressive offers we are going to make.