This is just an observation as a manufacturer and service provider. I blame photocopiers, faxes and microwaves.
This generation has an instant gratification mentality now that expects everything instantly at the push of a button.
Amazon's stupid propagander of drone deliveries in half an hour from order probably hasn't helped either.
Maybe credit cards are to blame. Without credit, no one could get anything shipped without sending the cheque in the mail and waiting for it to clear.
Or maybe it was Polaroid. Yes! They started it. Bloody Polaroid and their instant photos.