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I was lucky in that my package wasn't time-sensitive. Any business needs to live up to its claims if it wants to stay viable. If there are that many people complaining in the States, it would seem that not every area has the same efficient delivery system in place. Point in fact; my order came from a California vendor and was sent to a Florida destination. Both US locations, one of 'em even shares a border with Georgia. Had nothing to do with international shipments. Both without snow delays. Yet the company failed to provide the service it claimed to offer. In fact, an order I placed with a Chinese company for international delivery came in faster despite having to go through two international borders and two separate Customs clearances. Travel by truck, then air, then by large truck, then by smaller delivery truck up to northern Thailand. Hardly a Mecca of International Trade, yet my order arrived three days after the Chinese firm handed it over to the shipper.
To me... that's good business.
The shipper did what it promised to do.
UPS did not.
Stitchawl
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