Quote:
Originally Posted by Blossom
I've seen some cashiers go out of their way to make sure everyone in the line and the next knew about it. I remember one poor woman in front of me had it happen to her and the cashier was made sure she raised her voice so we knew. The man behind me said "Aren't you suppose to cut them up when that happens?" I guess he seen too many movies or was joking.
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I used to work for credit card customer service and sometimes they are supposed to cut up the cards. ^^; Although the couple of times I had to tell someone to cut the card, they
always balked and said they couldn't/wouldn't do that. O_O
However, this only happens if there are a lot of unusual charges happening and the person using the card can't verify the account information OR the card has been reported missing by the owner. (Obviously, the credit card company has to be called to give the instructions to do so. As far as I know the register doesn't flash "card declined, destroy immediately" like you see in TV and movies.)
It doesn't mean mistakes don't happen, but usually it's a case of being better safe then sorry.
That being said ---- what the cashier and that other customer did was totally uncalled for. D:<
---I had this job back in 2003-2005, so I'm not sure if they do that anymore. From what I've seen now, most companies just contact the customer directly to ask about the charges rather than waiting to be called.