[laurla]

I have tried to do my due diligence before admitting defeat and posting here. I have a Kindle PW and have been getting the below error message all day. After researching, I re-formatted my drive to FAT32, reloaded my calibre, still got the error and eventually did a restore of the Kindle. After that I was able to load some books but then got a similar message except it was saying 'L:\\metadata.calibre' (instead of 'driveinfo calibre'). After more researching, I saw that possibly the problem was that my files were read-only - I checked and they are but when i try to remove the read only, it doesn't 'stick' - what I mean is that I hit apply after clearing the checkbox but when I go back into properties, it is checked again. I'm not sure if that is the underlying problem and if it is, I don't know how to make the read-only go away. In any case, at this point I'm not really sure what to do... Any help would be appreciated. Thanks!

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 85, in run
File "site-packages\calibre\gui2\device.py", line 451, in _get_device_information
File "site-packages\calibre\devices\usbms\driver.py", line 109, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 13] Permission denied: 'L:\\driveinfo.calibre'