Quote:
Originally Posted by fjtorres
I hear ya.
What I don't get is the timing: cutting staff hours during peak shopping season isn't par for the course, especially when the cuts impact busy stores.
|
From the outside, that looks weird. But from the inside, that's literally exactly how retail works. Busier == more people working == more payroll needed. But there's a set budget, and stores are encouraged to come in under budget. So rather than sucking it up and giving people hours and making up the difference in sales, they put the same amount of work on fewer people and hope the store doesn't completely fall to pieces in the process.
Quote:
|
And people buying at B&N doesn't mean they're buying books. Some of the reports say they're selling everything but books... That can lead to massive returns, messing up the publishers who are already dealing with the november collision of event titles...
|
A sale's a sale, whether it's a book, magazine, or other. If B&N didn't forecast properly and over-bought on books, they'll learn. B&N has been at this long enough that I doubt that happened, though.