http://bn-booksellers.livejournal.co....html#comments
Some stores report lots of sales, others massive cuts in staff hours.
All gripe about management.
Three jump out:
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Our store does not have enough seasonal help. So we are always backed up at cashwrap and customers are not happy to be waiting. We are selling lots of toys, games and gift items. Also, our membership sales are good. Always pushing gift cards and we are somewhat behind plan. Forget about the nook -- it isn't even spoken about. For some reason our managers seem optimistic, but I think that is just a "front". I've been around a long, long time and have never seen it this slow. I think we are makng plan only because our plan has been lowered. Just going to wait and see how it all shakes down. This season almost has a "this is our last stand" feel to it. I don't know why, but it just seems like that for some reason.
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The store where I currently work suffered mass exodus of long term employees and they just this week hired holiday help so the few of us remaining are trying to train the herd of newbies. There have been multiple visits from district manager and other big wigs, resulting in orders to reset promos which take forever to accomplish because our store is thankfully busy at all times. Also seeing plenty of customer/external theft. Now we finally have enough cashiers but pulling product from receiving is hopelessly backed up. We are seeing plenty of sales but in 10 years I have never seen such massive pressure to push gift cards and memberships.
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Quote:
I just recieved a call from one of my ASMs. He said the SM just got off a regional call and was told to cut hours for the rest of the year in order to make payroll budget. I was told not to come in tonight, and given my adjusted schedule that cuts my hours in half from the prior posted schedules. I don't know what I am going to do now. I was counting on the $ from my schedule to pay for my kids Christmas presents. With my cut in hours, I won't earn enough to get the kids their gifts.
I don't know what to do but cry
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I'm the poster who had hours cut after a regional call to make payroll for the year.
UPDATE: I've spent the last couple of days loking for another job (since I have the time from my cut schedule at B&N).
There must be a Christmas angel!
I was offered a job at the McDonalds up the street: +$1 over B&N pay and 40 HOURS!!!! They can only guarentee 40 hours through January, and then they will adjust them to a permanant level based on my performance.
My brother is going to lend me enough $ to get my kids some Christmas presents. Christmas is saved!!!!!!!
I start at McDonalds on Sunday. I'm stopping at B&N this afternoon to quit on the spot. That will be the last time I will ever set foot in B&N. I'm having someone pick up my last checks!
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Not sure what to make of those or the rest.
Much more at the site.