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Old 12-19-2013, 09:41 AM   #3231
NiLuJe
BLAM!
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Posts: 13,506
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Join Date: Jun 2010
Location: Paris, France
Device: Kindle 2i, 3g, 4, 5w, PW, PW2, PW5; Kobo H2O, Forma, Elipsa, Sage, C2E
@albel727: There's no fw-specific uninstall file because there's no need for one. The factory-reset didn't help.

Reboot your device, try the uninstall again. If it fails, tell us why (exact error code). Then try the correct install file for your device/fw-version.
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