Quote:
Originally Posted by Lemurion
Color me surprised... not.
Amazon provides excellent customer service and provides Kindle devices inexpensively so that people will be more likely to spend money there... in other words because it's good business.
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I tend to agree. If a company doesn't have good cs people will leave and not come back and with things like Amazon Prime it's a cinch that they are raking in more $$ than they are spending. Also with so many of their ebooks being sold at .99-$2.99 you don't see how things add up right away. I mean 4 books at $2.99 comes to $12.00 for example and I imagine a lot of people buy multiple books even at the higher prices like $9.99 so the math comes out pretty good for Amazon.