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I forgot about the pin reset, so I did it - but the firmware's still the same, and it still won't talk to my computer (or rather, vice versa). Woe is me. I only ever put books on it using drag-and-drop into its disk folder (I have never bought a book from Kobo - I mostly read library books and epubified web documents) so I am dead in the water (other than the stuff I have currently loaded).
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