Quote:
Originally Posted by tamborine
So I applied it to a book, it was accepted, and when I hit "complete purchase" I got an error message saying order could not be completed & check my payment method. I went back to the book's main page, and it said "check your library for this item". Checked my bank account & they took the money. So of course when I did a chat with customer service, they have absolutely no record of my purchase. I sent the guy a screenshot of my bank statement showing the Kobo charge (minus my account number, of course). He said they'll contact me within 48 hours. I don't know which is worse when it comes to promotions & discount codes, Audible or Kobo. Sheesh.
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Hopefully it'll just all of the sudden show up in your library. I had this happen with a book a few weeks back and after about a week it was all of the sudden there.