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Originally Posted by CaffeBreak
It turned out my bank flagged anything from Kobo as possibly being fraud and they blocked them. It took me quite awhile to figure that one out, but now i can buy books again. Just coincidence that it happened right after the upgrade. Stupid bank...
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My bank did the same thing after I tried to buy an Aura HD from Kobo's website (I am in the U.S.). I kept getting the message "The transaction authorization has been denied" so I tried with different browsers, with a debit card instead of a credit card, etc. My bank notified me that my transactions were being processed, my card(s) were being charged, but then the charges were reversed. I gave up and bought an Aura HD from an nearby indie store (which I didn't even know existed until I gave up trying to buy from Kobo)--using the same credit card Kobo had "denied." When I notified Kobo, they wanted me to try a different browser, a different card--all the things I had already done. Honestly, I think they must use the same programmers for their website as for their firmware.
Anyway, just a note to say it isn't the bank's fault that Kobo's website is a fail. The bank saw several attempts to charge my credit/debit cards, and put a hold on the cards until I could verify that it wasn't fraud. They did the right thing. Sorry your bank didn't notify you.