Thread: Library Software Locks Up
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Old 10-15-2008, 10:50 AM   #4
pilotbob
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Join Date: Jan 2007
Location: Tampa, FL USA
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Quote:
Originally Posted by sakura-panda View Post
I'm running Windows XP. I don't know what a DEP exception is?

I'm also plugged in through a USB hub, rather than directly to the USB port on the computer. Would that be causing some sort of connection issue? It is a 2.0 hub and I'm not sure whether or not my port is 2.0.
I don't think a HUB would cause a problem. I always used mine with a hub. Does the library software work fine with the Sony is NOT connected to the PC? Lets establish that first.

You can get to DEP buy clicking Start, then Right Click on MyComputer and select properties. Then go to that Advanced Tab... then click the performance settings button. Then select the Data Execution Prevention (DEP) tab. Make sure it is set to the top radio button. If not, click the ADD... button and navigate to the Sony eBook Library software and select the .exe file.

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