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Tarana · 12-10-2013, 07:37 PM

MOST of Kobo's books are a nonproblem. I find it irritating that they don't tell you in advance what download options you have and then give you a store credit instead of a refund. This is fine, since I'm going to buy something else later in the month, but a great way to lose a new customer. Even worse, an ebook I bought had the wrong content. I've been after them to fix it since September because I want the book (at the 60% off that I bought it at). Amazingly, it is STILL wrong and they STILL have it for sale! Not a good way to do business.

12-10-2013, 07:37 PM	#29
Tarana Wizard Posts: 4,040 Karma: 38840460 Join Date: Sep 2012 Location: Minneapolis Device: PWSE, Voyage, K3, HDX, KBasic 7 & 8, Nook Glo3, Echos, Nanos	MOST of Kobo's books are a nonproblem. I find it irritating that they don't tell you in advance what download options you have and then give you a store credit instead of a refund. This is fine, since I'm going to buy something else later in the month, but a great way to lose a new customer. Even worse, an ebook I bought had the wrong content. I've been after them to fix it since September because I want the book (at the 60% off that I bought it at). Amazingly, it is STILL wrong and they STILL have it for sale! Not a good way to do business. Last edited by Tarana; 12-10-2013 at 07:41 PM.