Thread: HDX Something is wrong!
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Old 12-09-2013, 02:47 PM   #9
tomsem
Grand Sorcerer
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Posts: 6,959
Karma: 27060153
Join Date: Apr 2009
Location: USA
Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3
Quote:
Originally Posted by sirmaru View Post
You placed 1200 books on your device! They need time to index. Leave the device on charge overnight without using it. Once they are all indexed, you should be fine. If some of those books are large, like encyclopedias, keep it unused on charge for two days.

Also, do NOT call Customer Support. Go to Help / Mayday and a technician can examine your particular unit for problems. They pick up in seconds and can operate your device while you watch them. You will see the technician in a video screen on your device. One of your settings may not be set correctly.
Fire does not index book content as on the eink kindles. You can only search when reading the book, and then it locates search terms on the fly. So this is not the problem here.

For the eink kindles, which have less powerful CPUs, creating book indexes for each book makes the search results come up much faster and also allows you to search within all the content on the Kindle from the Home screen. You cannot do this on Fire, it just searches Title and Author.

When I first registered my new Fire HD2, it started downloading content that I'd sent to it previously and for awhile it was acting weird, I could not see all of my Cloud items, etc. But that soon cleared up and everything is fine now. So there is probably some sort of indexing that goes on with the list of Library items that takes place to speed up item/title/author search for your various types of content. But it is not as big a job as indexing the content. I can imagine if you had thousands of items (whether on or off the device) that it will take more time to settle down than it did for me (though I probably have at least 1000 items). But it doesn't mean there is a problem with corrupt content. Again that is a problem eink Kindles sometimes have because they index the content.

I would leave it alone for an hour or two and stop rebooting and clearing cache and all that. Let it finish what it is trying to do.

Last edited by tomsem; 12-09-2013 at 02:58 PM.
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