|
I have ordered from Kobo online previously, with never a problem. Two days ago (Dec 7), I tried to order an Aura HD from their website and got the "Payment authorization has been denied" message. So I tried with a different browser. Same message. So I tried with my debit card instead of a credit card. Same message. I emailed Kobo and they want me to try another browser, take a screen pic, etc. etc. Yesterday I got a call from my bank about all the attempts to use my credit and debit cards. The bank said it appears that the transaction goes through, the card is charged, and then the transaction is reversed. After reactivating my credit and debit cards, I think I am just going to find an indie store or order from Chapters, even with the added shipping.
|