Thread: HDX Something is wrong!
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Old 12-09-2013, 01:04 PM   #7
sirmaru
Wizard
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Posts: 2,426
Karma: 6561538
Join Date: Nov 2007
Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014
You placed 1200 books on your device! They need time to index. Leave the device on charge overnight without using it. Once they are all indexed, you should be fine. If some of those books are large, like encyclopedias, keep it unused on charge for two days.

Also, do NOT call Customer Support. Go to Help / Mayday and a technician can examine your particular unit for problems. They pick up in seconds and can operate your device while you watch them. You will see the technician in a video screen on your device. One of your settings may not be set correctly.

Last edited by sirmaru; 12-09-2013 at 01:07 PM.
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