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giedre · 12-09-2013, 10:26 AM

I bought a 64 GB Kindle HDX the one with an 8.9 inch screen. So, I put around 1200 books on it, plus games, apps, and some music. I go to open a book and after about 20 - 30 seconds it crashes {closes} and I get taken back to the main screen. I open, it closes....repeatedly and any book I try. I did call product support and they had me deregister, re-register, clear the cache, reboot and so forth. It all seemed to work because the book stayed open for about a minute then and tech support and I both thought the problem was solved. Sure enough after I hang up the phone, the book crashed. Has anybody else had this problem? I am so heartbroken, I have never had a problem with any device from Amazon before!

12-09-2013, 10:26 AM	#1
giedre Connoisseur Posts: 84 Karma: 4850 Join Date: Nov 2006 Location: North Carolina Device: Sony 500,505, Kindle, 1150	Something is wrong! I bought a 64 GB Kindle HDX the one with an 8.9 inch screen. So, I put around 1200 books on it, plus games, apps, and some music. I go to open a book and after about 20 - 30 seconds it crashes {closes} and I get taken back to the main screen. I open, it closes....repeatedly and any book I try. I did call product support and they had me deregister, re-register, clear the cache, reboot and so forth. It all seemed to work because the book stayed open for about a minute then and tech support and I both thought the problem was solved. Sure enough after I hang up the phone, the book crashed. Has anybody else had this problem? I am so heartbroken, I have never had a problem with any device from Amazon before!