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Old 12-09-2013, 06:01 AM   #3
Booxtor
Booxtor
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Posts: 1,126
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Join Date: Jun 2011
Location: Germany
Device: a lot of..
Quote:
Originally Posted by OwenA View Post
The website for the company in the US is www.onyxboox.com but I don't know if this is actually Onyx, or an agent.
www.onyxboox.com is just a regular seller of Onyx devices - not representatives of Onyx International. Your problem with the joystick should be defenitely covered by warranty. It is a quite seldom problem though. We had to deal with malfunctioning joystick just a couple of time (of some thousand sold devices). It is actually very easy to fix it, so I am surprised, why the seller in US refused to fix it.
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