|
I was expecting a package yesterday but it didn't arrive. When I checked the tracking page it stated that DHL tried to deliver it around noon but that the address was closed. Excuse me, but we live over our store and that was open from 10am until 5pm and before and after someone was home who would have heard the doorbell.
Now they are going to deliver it on Monday, when the store is closed. So I have to get up early, put a sign on the door that states someone is home to receive delivery (then you also get customers ringing the doorbell because they think that just because your home you should help them) and then wait for the delivery, and DHL doesn't deliver around a set time on Monday, it could be 9am but they've also delivered around 5pm.
So I just send them, another, pissed off email. Also stating that because this happens with most of their deliveries we would never choose to send anything for our own business with them.
|