Thread: I'm getting rather frustrated by Bookeen support.
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Old 10-14-2008, 07:33 PM   #21
delphidb96
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Posts: 2,999
Karma: 300001
Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by roncri View Post
Well they finally got back to me yesterday with an RMA number but I find 3 weeks to be an unacceptable time to wait.
So do I, so do I. And now I'm waiting for them to send my *fixed* (broken with a complete and total software failure at point of software upgrade) cybook back to me so's I am left with only the Netronix EB-100 to be repaired. And, of course, it's been since late July and I've *YET* to hear from Netronix about an RMA for that one.

Derek
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