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No major company does that.
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Other major companies in a such "new tech" areas acknowledge, that a lot of their customers are tech guys too and try to give them some hard facts instead of nebulous statements. Such companies have product managers, that have an engineering background to communicate with these customers. If I look at the history K. has, I can not rely much on his words.
I think iRex should develop a good plan - fast.
Personally I think that if there is nothing completely wrong in the 1.0 firmware (and if it was I think iRex would/should have given us some facts), that the DRs batterylife can never be boosted above 5 - 6 h w/o hardware upgrades (I would love to be proven wrong, but I do not have much hope). .