Ugh...so I called customer care since I am home now...they had me try again, try another browser, another card and a new account. NOW they want to escalate it to the website/app people to be fixed. I swear if I show multiple charges to my card I will drive to Canada myself and slap someone. (I will say that when I login to my CC i see no charge attempts, but if they can't keep a working site, they either need to go back to basics or work with a Web Team that knows what they are doing!)
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