Quote:
Originally Posted by Fanchee
i have tried several times today to order an Aura using the $20 off code, same thing is happening: stuck at processing order. I wonder if any orders are going through? Or does Kobo not experience many online orders?
Or perhaps this "hiccup" will fix itself as soon as the discount code expires?
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Man, their website is a mess.
This is my same experience with the Kobo site from the US last year when I tried to order a mini, using both FFox and IE. Again two weeks ago when I tried for an Aura HD. Went to Chat, and wasted a bunch of my time with the usual useless "Is your WiFi working? Delete all your cookies." etc. Gave up on the site and ordered an HD from Greenlight Books - it went through in under two minutes and should be to me on Monday.
This reviewer had problems when his order did go through, so it's not a recent thing.
I have to wonder how many sales Kobo has lost just because they can't get it together coding-wise.