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Old 12-05-2013, 11:31 PM   #15
sharphamster
Anathema Device
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Posts: 283
Karma: 257456
Join Date: Oct 2011
Device: Sony T3/350, Kobo AuraH20/Mini, Axim X50v
Quote:
Originally Posted by Fanchee View Post
i have tried several times today to order an Aura using the $20 off code, same thing is happening: stuck at processing order. I wonder if any orders are going through? Or does Kobo not experience many online orders?

Or perhaps this "hiccup" will fix itself as soon as the discount code expires?
Man, their website is a mess.

This is my same experience with the Kobo site from the US last year when I tried to order a mini, using both FFox and IE. Again two weeks ago when I tried for an Aura HD. Went to Chat, and wasted a bunch of my time with the usual useless "Is your WiFi working? Delete all your cookies." etc. Gave up on the site and ordered an HD from Greenlight Books - it went through in under two minutes and should be to me on Monday.

This reviewer had problems when his order did go through, so it's not a recent thing.

I have to wonder how many sales Kobo has lost just because they can't get it together coding-wise.
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