All I ever do is get their number off the web site & call. Guess I been lucky with Amazon! A few weeks ago I wasn't so lucky with HP was on the phone 20 mins trying & never succeeding to get thru to the stupid guy! He kept saying the part I needed was connected to the Motherboard & would cost $300! I could Not convince him it wasn't it was a Wire I was holding in my hand & I even read the part number to him! cripe!
Last edited by Barbara1955; 12-05-2013 at 11:21 PM.
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