I sent Amazon feedback about the collections problem for those of us with more than one Kindle and they replied right away with a non-boilerplate reply asking that I call them. I did and the woman I talked to suggested that I delete the collections in my various Kindles and add new ones, using a different name on each device. I did and I put my books back in the new collections and now everything is back to normal.
I don't keep a lot of books on my various Kindles so this was pretty easy for me. But even if I did I'd have done it. It would have just been a lot more work.
Barry
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