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Old 12-04-2013, 05:41 PM   #1456
tamborine
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Posts: 84
Karma: 523436
Join Date: May 2009
Location: NJ
Device: Kindle Oasis, Kobo Aura One, Kindle Fire HD
Quote:
Originally Posted by MeSue View Post
My turn to vent! Just got this in response to my email:


I just looked up all my purchases for the time of the promo and find 8 purchases with "regular price" more than $14.95. Yes, some were freebies and sales, but had a higher regular price. And, their own promo page said I earned the reward. If they weren't counting properly, that is not my fault!

Not impressed.
They tried to do that to me once, and when I called I pointed out to him that all my purchases had a regular price of more than $14.95 even though the actual purchase price might have been lower or free. To which he replied, "Oh...yeah...you're right". And I got the $10 credit. I think they try to get over on you if they're not speaking to you in person.

Call them!
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