Or big imperfections... I think part of the problem is that the PW2 is among the top rated eInk readers available because it is truly among the best ones. However, that doesn't necessarily say much. I believe all eInk readers should be several generations improved over what their current state is. Amazon and Kobo are about the only competitors in the USA eInk market now, and both are turning out lackluster items. We don't see a huge push to turn out state of the art eReaders like we do in say the gaming industry. The reason is because eReaders sell at such a low margin and are designed mainly to sell books through the ecosystem in which they belong. Televisions, gaming consoles, etc. all sell at good profit margins and with plenty of competition, so they are truly state of the art. Kindles sell at low or no profit margin, and unfortunately are lackluster compared to what they could be if the market would support true innovation and technology improvements. I really think people rate them high because they don't see anything better and perhaps they lack the imagination to imagine what could be as far as eInk readers. Driving an old Ford Pinto might be just fine if you have never been in a great car. EInk readers are basically in the Pinto class, but by now they should have been in the Mercedes class.